I had a pleasant stay at Bernstein Hotel Villa Kastania, particularly enjoying the friendly and helpful staff. The unique room decor gave me a nostalgic 80s vibe, which was charming, though I wished the bed was a bit softer for a better night's sleep. The highlight for me was definitely the swimming pool, beautifully decorated and well-maintained. However, I was disappointed by some service inconsistencies that affected my overall experience.
Rooms
8.0
My room had a unique and attractive decor, giving it a distinct personality. The bed was comfortable, although a bit hard for my taste, which impacted my sleep quality. The cleanliness of the bathroom and kitchen was excellent.
Service
7.0
The staff were generally friendly and welcoming, particularly at the reception. Unfortunately, I encountered one unfriendly receptionist who fell short of the hotel's usual standards, which left a bit of a sour taste.
Location
9.0
Villa Kastania is nestled in a quiet residential area, making it an ideal retreat after exploring the vibrant city. It's conveniently located just a short walk from the underground station, which was perfect for my trips to the city center.
Dining
8.0
I didn’t try the breakfast during my stay, so I can’t comment on that aspect, but I heard from others that it’s quite good. Overall, it seems like there are many dining options nearby, adding to the convenience.
Facilities
9.0
The swimming pool and sauna facilities were fantastic. I loved the pool area, which was beautifully decorated, and I appreciated the cleanliness of the wellness services available.
Nathaniel
United Kingdom,
December
2024
6.6/10
I had a good stay at the Bernstein Hotel Villa Kastania. The location was peaceful, perfect for restful nights, and the staff were incredibly attentive and friendly. However, I was disappointed that the pool was initially closed when I arrived, which I found frustrating since it had reopened just days later. Overall, my experience was quite positive despite that hiccup.
Rooms
9.0
My room was spacious and had a unique decor from the 80s, which I found charming. The bed was comfortable, ensuring a good night's sleep, and I appreciated having a clean bathroom with all essential amenities.
Service
8.0
The front desk staff were welcoming and helpful throughout my stay. They made me feel comfortable, although I did encounter one unfriendly employee at check-out, which was surprising.
Location
9.0
Situated in a quiet residential area, I loved how it was still close to the subway station, making it easy to explore Berlin. Plus, there were lots of restaurants and shops nearby.
Dining
8.0
I didn't try the breakfast during my stay, but I heard great things about its variety and quality. It seems like a wonderful way to start the day if you decide to go for it.
Facilities
8.0
The small indoor swimming pool was a highlight for me, although it was a bit disappointing to not have access to it initially. I also appreciated the cleanliness of the hotel and the efficient laundry service.
Hudson
United Kingdom,
November
2024
5.8/10
I had a lovely four-night stay at Villa Kastania, where the friendly staff and unique 80s decor made my experience nice. While the swimming pool was a highlight, the bed was a bit too hard for my liking, which disrupted my sleep. The breakfast seemed to be a hit among other guests, but I didn't partake. The location was peaceful, with easy access to the vibrant main street nearby.
Rooms
8.0
My room was uniquely decorated and comfortable, though the hard mattress impacted my sleep quality.
Service
9.0
The reception staff were welcoming and helpful, but not all interactions were as positive, with some mixed experiences reported.
Location
9.0
The hotel is situated in a quiet neighborhood, but still conveniently close to lively areas and public transport.
Dining
8.0
I didn't try the breakfast, but other guests highly praised it for its variety and quality.
Facilities
8.0
The swimming pool was beautiful and a great size, even though I was disappointed initially about it being closed.
Georgia
United Kingdom,
October
2024
7.0/10
I had a pleasant stay at Bernstein Hotel Villa Kastania for four nights. The staff were friendly and helpful, and the room had a unique 80s style that I found charming. While I didn't get to enjoy the breakfast, I did love the beautiful swimming pool area. However, I did experience some discomfort with the mattress and had to navigate some minor communication issues during my stay.
Rooms
8.0
My room had a unique 80s decor with comfortable furniture, although the mattress was quite hard, making sleep a bit challenging.
Service
7.0
The reception staff were generally friendly and welcoming, but there was one incident where communication could have been better regarding pool availability.
Location
9.0
The hotel is situated in a quiet residential area, perfect for restful nights, yet it’s close enough to a lively street with restaurants and a metro station.
Dining
Facilities
8.0
The swimming pool was a highlight, beautifully decorated and well-kept, though I was initially disappointed about its availability.
Olivia
United Kingdom,
October
2024
6.0/10
My stay at Bernstein Hotel Villa Kastania was a mixed bag. While the location was peaceful and the amenities impressive, my experience was marred by some miscommunication about the pool's availability. The decor had its charm, but the hard mattress left much to be desired—a plank would have felt softer. Overall, the attentive staff and cleanliness were highlights, though some room features could use an upgrade.
Rooms
7.0
The room had an 80s theme, complete with a cassette player. It felt spacious but needed some renovation. The bed was incredibly hard, leading to restless nights. However, the cleanliness and unique decor were nice touches.
Service
8.0
The staff were generally friendly and welcoming, yet one receptionist's attitude was disappointing. He seemed annoyed with guests' concerns. Overall, support from the housekeeping staff was a positive aspect.
Location
9.0
Nestled in a quiet residential area, the hotel was just a short walk from the metro, making it convenient for exploring Berlin. Plus, there were plenty of shops and restaurants nearby to enjoy.
Dining
8.0
I didn't partake in the breakfast, but others highly praised it. The options seemed varied and well-prepared, suggesting it could be an energizing start to the day for those who choose to indulge.
Facilities
8.0
The swimming pool was a highlight of my stay. Though initially closed, I learned it reopened halfway through—next time I’ll make sure to confirm. The wellness area with the sauna was an added benefit, despite the extra fee.